Account Deletion
You can delete your LiveOn Player account and the data associated with it at any time. If you use the app without an account, there is no account to delete; all your data stays only on your device.
Delete in the app
- Open the LiveOn Player app and go to Settings.
- Tap "Delete Account" on the profile card.
- Confirm. If you signed up with email, you will be asked for your password for security.
Request deletion by email
If you cannot access the app, send an email with the subject "Account deletion request" from the email address registered to your account to the address below. Your request will be completed within 30 days at the latest.
Data that is deleted
- Your account details: email address, display name and profile photo
- Your sign-in methods and active sessions
- App preferences, category layout, favorites and watch history stored in your account
- Playlist and subscription records saved to your account
Data that may be retained
- Purchase records may be kept for the period required by applicable law due to legal and financial obligations.
- Device installation records and usage statistics may be kept anonymously, with their link to your account removed.
- Playlists and settings on your device stay on your phone and are removed when you uninstall the app.